Lowongan Pekerjaan LINKQUEST TELECOM LTD - Sr Engineer - (RNC) Operations Lead

INFO KERJA TERBARU 2011

~~ LOWONGAN KERJA TELCO ~~

LINKQUEST TELECOM LTD

Lowongan Pekerjaan Sr Engineer - (RNC) Operations Lead 

 

 

1. 1.    Role & Responsibilities

• Providing technical assistance to 3G operations  for First level maintenance  and Configuration Support  for  AXE and CPP nodes
• Preventive Maintenance, involves CP, AP, NT backup on hard drives and DAT.
• Coordination for switch related faults.
• Working and managing Node-B sites with local support to the client
• Integration, Testing & Commissioning of Node-B Sites different configurations along with transmission installation & commissioning activities.
• Internal AT of all 3G nodes handed over from Projects team
• System software downloading of AXE/RNC Nodes.
• Responsible for Technical support
• Provide online support to the Customer Service Requests (CSRs) and recommend timely actions after troubleshooting the system problems.
• Monitoring of System Network Performance and Traffic Statistics
• Fault Localization/Correction/Verification in RNC/Transmission
• Corrective Maintenance (centralized routines)
• Preventive Maintenance (centralized routines)
• Liaises with subcontractors and 3rd parties to resolve faults
• Liaises with other service providers regarding network outages
• Responsible for leading / Training  RNC Field Engineers and providing  Network support
• Supports end-end support, coordination and control of assigned Trouble Tickets
• Supports Major Service outage investigations and follow up
• Ensures planned outages are carried out/rolled back in maintenance window
• Ensures Operator Customer Care is fully updated for service affecting outages
• Work Order Management and closure on a 24x7 basis

 

1. 2.    Essentials for the role

• Good knowledge in written and spoken English
• Good communication & negotiation skills
• Good in analytical & investigation technique
• Excellent team player  and Coaching Skill
• Good knowledge in O&M, support  procedures and the theoretical background  for the applicable requirements and telecom standards
• Basic knowledge of Ericsson standards and processes
• Good behavior in interface with customers, vendors and customer accounts

 

1. 3.    Competence

• Must have Good Understanding of Ericsson’s RNC and Node - B
• Knowledge and understanding of the nodes in the WCDMA network.
• Good understanding of WCDMA / GSM Technology

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